VIDEOS

The following  videos contain different aspects of "Service to the Costumer".
Pay attention to the pronunciation and the expressions

1. http://www.youtube.com/watch?v=ZUaFgvCiaVw 
  PHONE CALLS AT THE OFFICE: TAKING A MESSAGE

2. http://www.youtube.com/watch?v=5KOQQ-D5EXs A JOB INTERVIEW

3. http://www.youtube.com/watch?v=llCYCxuYxow&feature=relmfu 

    REVIEW: SIMPLE PRESENT TENSE

http://www.youtube.com/watch?v=cmYgPHr60VU 

    REVIEW: PRESENT PROGRESSIVE & REGULAR SIMPLE PAST TENSE

4. http://www.youtube.com/watch?v=vtuBEqeCkHI&feature=relmfu 

    REVIEW:  SIMPLE PAST TENSE

5. http://www.youtube.com/watch?v=NQqEUZz6Hp4  

    POSSESIVE ADJECTIVES AND POSSESIVE PRONOUNS

6. http://www.youtube.com/watch?v=NPgahOd9UD0 VERBS AND MONEY